Contact records
Create, update, search and delete contacts. Save phone numbers, groups and consent-source notes; export CSV records.
FEATURES & RELEASE STATUS
A clear view of
what you can use.
Explore the working workspace tools and the messaging capabilities currently being tested. Availability is stated separately from planned functionality.
Available in the current release
WORKING FEATURESAdministrator & client logins
Administrators create client accounts, reset client passwords and suspend access. Clients can change their own password.
Campaign & template drafts
Prepare, edit and save drafts. A saved schedule is planning information and does not trigger dispatch.
Admin API test sending
Use the server-configured Meta account to send the hello_world template to an authorized, verified test recipient.
Incoming messages & receipts
Receive signed webhook events for the configured administrator account. Inspect incoming text and sent, delivered or read events.
Workspace controls
Maintain non-secret setup notes, a business directory and support-request records. Support notes are stored in the submitting account.
Onboarding pilot & upcoming capabilities
CHECK AVAILABILITYClient-owned WhatsApp onboarding
Embedded Signup and Coexistence launch flows are implemented as a pilot, with encrypted account-specific tokens and webhook routing. Meta configuration, authorization and live validation are required before use.
Campaign delivery & automation
Bulk dispatch, scheduled workers, automated replies and full consent/opt-out enforcement require further development.
Production messaging tools
Template submission and management, arbitrary message replies, media handling and a complete agent inbox are not enabled.
Subscriptions & ERP connections
Payment collection, usage billing and external ERP API integrations are not connected.
Important product boundaries
The environment-based test connection belongs to the administrator workspace. Separately onboarded connections are scoped to their owner. Clients cannot send messages through the administrator’s token. A contact entry or consent-source note does not by itself establish permission to message that person.
API acceptance is not proof of delivery. Delivery and read states depend on events received from Meta. The test-history view shows a limited set of recent messages and events; it is not a complete production audit system.
Feature availability can also depend on Meta account eligibility, permissions, number status and third-party policies. We do not promise account approval or immunity from platform restrictions.